WHO WE ARE

About Centrofi Escrow

Centrofi Escrow has pioneered the process of online escrow services. The Company, founded in 2002 and has established itself as one of the leading providers of secure business and consumer transaction management on the Internet. All escrow services offered on this website are provided independently and exclusively by Internet Escrow Services (SM) (IES), one of the operating subsidiaries of Cen. IES is fully licensed and accredited as an escrow company and is subject to compliance with applicable escrow regulations, including the California Financial and Business Code.

Headquatered in California, Centrofi Escrow is licensed, bonded and regularly audited. Government agencies perform regular audits of independently licensed escrow companies. The audit examinations serve to protect public funds, determine safety and soundness of operations and determine compliance with escrow statutes and regulations. We are one of the most trusted, licensed online escrow service in the world.

Why Do People Trust Centrofi For All Transactions Online

Why Choose Centrofi.com?

Centrofi.com protects equally all parties involved in a transaction. People resort to Centrofi.com when they need to buy or sell something of value but don’t know the other party, regardless of where the transaction takes place. Customers have used our service to complete transactions for everything from classified ad sites and online merchants, to auction sites and B2B e-commerce sites.

Learn how Centrofi Escrow

How Centrofi Escrow Works

Centrofi Escrow is the world’s most secure payment method from a counterparty risk perspective - safeguarding both buyer and seller, all funds transacted using escrow are kept in trust.

how
Buyer/Seller Opens Escrow
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Buyer submit payment to Centrofi
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Seller deliver & Buyer Approve
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Centrofi release payment to Seller
Testimonials

Our Happy Clients Say

Read stories from the buyers and sellers who have helped us complete $5 billion dollars in safe transactions all over the world.

FAQs

Frequently Asked Questions

Do you have any quesions regarding our escrow service. Below are some of our frequetntly sked questions. Feel free to contact us if you have any more questions.

How does Centrofi.com protect me?

Centrofi.com holds funds while goods move and services are completed.


Centrofi.com ensures Sellers are paid when they deliver goods or complete agreed upon services, ensuring Buyers receive a refund if goods are not delivered or services rendered. Centrofi.com also vets Buyers and Sellers to ensure fraudulent users are removed.


How Buyers are protected:
The Seller isn't paid until the Buyer inspects and accepts the merchandise or services or the agreed-upon Inspection Period expires. Full or partial refunds can be issued if there is a problem with the goods or services.
Centrofi.com verifies delivery of trackable merchandise to the Buyer via online trackable shipping data the Seller provides to Centrofi.com.


How Sellers are protected:
Sellers receive their funds once they deliver the goods or services, the Buyer accepts the goods or services, or the agreed-upon Inspection Period expires. The Seller is notified to ship the merchandise and services once Centrofi.com confirms funds have been approved and secured from the Buyer and all anti-fraud regulations have been met.If merchandise has been returned, we verify delivery of trackable merchandise to the Seller via a tracking code or as provided by the Buyer.The Seller is protected from unexpected chargebacks.

How do Buyers or Sellers cancel transactions?

Prior to the agreement of terms by both parties, the Buyer or Seller can cancel the transaction by clicking the “Cancel” button on the transaction detail screen.
After both parties have confirmed transaction details in the Agreement phase, either party may cancel the transaction, if Centrofi.com has not received the Buyer's funds, by sending an email request to support@Centrofi.com.
After funds are secured, the cancellation of a transaction can only be done by Centrofi.com after notification of both parties.
If you have additional questions or concerns, please contact our customer support department via email at support@Centrofi.com or chat support when they are online.

What's Centrofi Escrow Fee?

Centrofi.com covers transactions ranging from $10-10,000 for 2% fee. Transactions fee for $10,000 - $100,000 is $100 + 0.15%Transaction fee for $100,000 to $500,000 $100 + 0.70
Transactions with a Buyer outside the United States will be charged an additional $25.00 to cover any intermediary bank fees. This will be added to the escrow fee, regardless of who is paying the fee, when the Buyer selects to pay international payment method.

How do Sellers get paid?

Centrofi.com may release funds to the Seller after the Inspection Period has ended. The Inspection Period is agreed upon by both parties and commences once the Buyer confirms receipt or Centrofi.com confirms delivery of merchandise or registrant information to the Buyer's address on file. In the event the transaction closes without involvement from the Buyer, a 24 hour notice may be sent to the Buyer.
Funds are released to the Seller the same or next business day after successful completion of a transaction and upon verification by Centrofi.com.
Funds are disbursed via Wire/Bank Transfer. Wire/Bank transfer fee varies by the currency and location of the Seller's bank account. Electronic check (ACH) payments (no charge) are also available for U.S customers only. ACH payments (no charge) available for USA and CANADA customers.

What happens if the Buyer is unsatisfied with their merchandise?

If the Buyer is dissatisfied with a transaction, they have the option to “Accept” or “Reject” their merchandise during the Inspection Period.


Rejection Process


If the Buyer wants to return their merchandise, they will need to click the "Reject" button on the transaction screen during the Inspection Period.

Once rejected, the Buyer needs to contact the Seller directly and determine if the Seller will allow the Buyer to return merchandise.

If the Seller agrees, Centrofi.com must be notified of the agreement by email at support@centrofi.com.

Once notified, Centrofi.com will then send amendment emails to both parties and provide further instructions.

If the transaction has multiple items and the Buyer would like a partial return, the Buyer will need to discuss with the Seller the conditions of the returned merchandise and inform Centrofi.com. After we have been notified of the agreement, we will provide further instructions to make the following changes:


If you need additional support, email Centrofi.com at support@centrofi.com today.

How do I check the status of my transactions?

To check the status of your transaction, you simply sign into your Centrofi.com account. After signing in, you can access your transaction summary page to view the progress of your active Centrofi.com transactions.
If you have additional questions or concerns, please contact our customer support department via email at support@centrofi.com or chat support when they are online.

Can I use your service for a real estate transaction?

No, centrofi.com is not licensed to process real estate property transactions. This includes transactions involving deeds or timeshare ownership sales.
If you have additional questions or concerns, please contact our customer support department via email at support@centrofi or chat support when they are online.

When are funds released to the Seller?

Centrofi.com releases funds to the Seller when the Buyer accepts products and/or services or after the Inspection Period has expired. A Buyer can accept products and/or services by clicking on the “Accept” button in their Centrofi.com account. If you have additional questions or concerns, please contact our customer support department via email at support@centrofi.com or chat support when they are online.

What if the Buyer forgets to accept or decline the items online at Centrofi.com?

The Buyer has the option to “Accept” or “Reject” the merchandise during their Inspection Period. However, if the Buyer has neglected to “Accept” or “Reject” the merchandise, Centrofi.com will release funds to the Seller at the end of the Inspection Period, as long as Centrofi.com can verify that the Buyer has received their merchandise.
Please note that Centrofi.com does reserve the right to send a 24 hour notice if the Inspection Period is started and ended without the Buyer's participation.
If there are any issues during your transaction or you need additional support, please email Centrofi.com at support@Centrofi.com today.

If I have any questions about the product, do I contact Centrofi.com?

We highly recommend all Buyers reach out directly to their Sellers to find out more about the products and/or services being exchanged in their transactions. It is critical for both parties to agree upon the precise description of that being sold or rendered. If there are any questions about any element of the transaction, this should be clarified at the commencement of any transaction.


The product should be clearly defined in the “Description” section of the transaction, and both the Buyer and Seller must agree on all aspects of the transaction, including the “Description” section at the inception of a transaction. For complicated transactions, we recommend the Buyers and Sellers create and sign an agreement to fully clarify the product and/or services being transferred and/or completed.


Additionally, once the Buyer receives the products and/or services, the Inspection Period becomes critical to ensure the products and/or services are exactly those listed in the “Description” or agreement. If the product and/or service is not what was agreed upon at the inception of the transaction, the Buyer has the opportunity to return or reject the products and/or services before the Inspection Period expires.


If you have additional questions or concerns, please contact our customer support department via email at support@centrofi.com or chat support when they are online.

PAYMENTS

We Accept

Centrofi Escrow is the recommended payment system of top eCommerce companies including Name cheap, cars.com, auto trader. We accept series of payment methods including credit cards checkouts , PayPal, Skrill, Bitcoin, Payeer and more.  Talk to us about signing up if you need a specific payment method.